Terms of Service

Acceptance of Terms

By accessing or using the Elite Hearing & Balance website, scheduling tools, contact forms, or patient portal, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or online services.

Use of Website

Our website is provided for informational purposes to help you learn about our audiology services, schedule appointments, and communicate with our care team. You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site.

Appointments and Scheduling

Online scheduling allows you to request an appointment. Requests are subject to availability and confirmation by our care team. Submitting a scheduling request does not guarantee an appointment time until confirmed. We reserve the right to reschedule or cancel appointments when necessary and will make reasonable efforts to notify you promptly.

Health Information Disclaimer

Content on this website, including articles, guides, and service descriptions, is provided for general educational purposes and does not constitute medical advice, diagnosis, or treatment. Do not disregard professional medical advice or delay seeking it based on information you read on this website. Always consult with a qualified healthcare provider for personal medical concerns.

Patient Forms and Communications

Information you submit through our contact form, scheduling tools, or patient portal is used solely to respond to your inquiry, coordinate your care, or provide the service you requested. Please do not submit sensitive medical details through the general contact form. Our patient portal and secure intake forms are provided for transmitting protected health information.

Supply Orders

Orders for hearing aid batteries, wax guards, cleaning kits, and other supplies are fulfilled subject to availability. Prices are listed in US dollars and are subject to change. We reserve the right to cancel or modify orders when necessary and will notify you of any significant changes.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of Elite Hearing & Balance or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Limitation of Liability

Elite Hearing & Balance makes no warranties regarding the accuracy, completeness, or timeliness of website content. To the fullest extent permitted by law, we disclaim all liability for damages arising from your use of or reliance on information provided on this website.

Third-Party Links

Our website may contain links to external websites or services operated by third parties. We do not endorse or assume responsibility for the content, accuracy, or privacy practices of third-party sites. Accessing external links is at your own discretion and risk.

Indemnification

You agree to indemnify and hold harmless Elite Hearing & Balance, its providers, and staff from any claims, damages, or expenses arising from your use of the website or violation of these terms.

Modifications

We reserve the right to update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms. We encourage you to review this page periodically.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of San Diego County, California.

Contact

If you have questions about these Terms of Service, please contact our office directly.